Get in Touch

We'd love to hear from you! Whether you have a question about an order, need product advice, or just want to share a photo of your pet — we're here.

Email Support

support@pawfoodco.com
We respond to all emails within 24 hours, Monday–Friday.

Custom Pet Portraits

To submit your pet's photo for a custom portrait order:
portraits@pawfoodco.com

Response Times

• Order questions: within 24 hours
• Returns & refunds: within 24 hours
• Portrait submissions: acknowledged within 4 hours

We're a small team of pet lovers and we personally read every email. Thank you for your patience and for choosing PawFood Co.!